Shipping & Returns
AERO Leotards gladly accepts customer returns and exchanges, provided the following conditions are met. This return policy applies to stock items only. Special & custom orders are made to customer's specifications and therefore cannot be returned or exchanged except in the case of a Quality or Manufacturing defect.
All returns/exchanges must be sent to AERO Leotards no more than 30 days after receipt of merchandise. A valid receipt or proof of purchase is required. Customer is responsible for all shipping charges incurred.
To complete your return, print a copy of the order confirmation/receipt you received via email and include with your return. To insure accurate handling, send a copy of the original invoice\sales receipt. All returns should be labeled clearly and addressed to: AERO Leotards PO Box 4377 Paso Robles, CA 93447.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Tags must be attached in their original positions.
Several types of goods are exempt from being returned.
All sales are final on closeout items, sale items and customized orders.
Additional non-returnable items:
No returns will be accepted on items that have been washed, worn or used. Items must be in same condition as received with tags attached in original position.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace/exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: PO Box 4377 Paso Robles California US 93447.
Returns under Special Sales
For orders placed with Free Shipping, if you return all or part of an order and your total no longer equals the amount required to be eligible for the free shipping promotion, the standard shipping charge will be subtracted from the refund issued.
To return your product, you should mail your product to: PO Box 4377 Paso Robles California US 93447
When shipping your return/exchange item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. If you send a return and we have not received it, we require that you provide a shipping tracking number or delivery confirmation number for verification.